We reserve the right to request full payment when you book your treatment. If you need to cancel or postpone your appointment please make a courtesy call at least 24 hours in advance. 

Please note that we are unable to provide refunds if you fail to arrive at your appointment (no call, no show) and in these circumstances, we will require full payment for your missed appointment before any future bookings can be made.
Cancellations on the day of the appointment will incur a 50% fee.

Please be aware that arriving late will result in your treatment time being affected as we run on a strict schedule. 

If you experience any issues, for any reason over the following 7 days, we will happily FIX IT FOR FREE